Check out the attached photos. If you keep turning the truss rod adjustment nut, you will strip it. You will also destroy the truss rod and finger board.
Do not over adjust the rod! This was a return to me...it was flat when sent. A new rod and fingerboard it will be good as new!
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It worked for sure..The bent fingerboard was from the heat used to remove it. I just had to see what was up. I had to do it anyway as the nut was stripped.
I am not sure why the excessive adjustment. I just wanted it back to see what happened and to see if it can be repaired. It will be fixed. I might just keep it!
Glue can only do so much. the truss rod must of worked.
Um were they not winding WITH the string tension rather than against it...?
I've seen plenty of broken rods.. Sometimes the thread does strip, but sometimes the rod itself snaps and sometimes if its an old school single rod the anchor tears free at the other end. Any way at all it's a massive repair job or a write off. Usually people have the common sense to be turning the nut the right way..
What? So were they trying to correct a bit of back-bow? Does your warranty say it doesn't cover the customer being a d*ckhead? Stil, it's a testament to the durability of the trussrod, at least it looks like the thread didn't strip.
I got worried when the question was what size is the allen nut?
Yup. You just never know the skill level of people you provide guitars to. Usually it is just a broken string or two.
Yep, that is nasty all right. Never seen that before.