This after noon a young lady grabbed my newest camacha 3 string , didnt have a good grasp of it and I heard it hit the floor from inside my shop.
I went out to see how bad the damage was and the young lady informed me rudely that it wasnt hurt,
I looked it over anyway and found it cracked so bad that if I can save it it has to come completely apart to do so.
I informed the young lady that she owed me $77.95 and got an earful of attitude some of which involved it being "that it was MY FAULT because I had them displayed in public.
Its amazing now days how people take no responsibility for their own actions,everything they do or cause is "somebody else's fault.
Now if the young lady had at least said she was sorry I could have lived with it, but to pick up my instrument off the floor while listening to her explain it was "MY fault" was too much.
I followed her and her group all the way through the MALL to the door before deciding to call the police.
But once they cleared the building I was so relieved that they wouldnt cause anybody else in the building a problem I just let it go.
Moral? Watch your product every second when its in the public's reach,,,,,,
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Roger Martin said:
Yep,I've been working in this building for 16 years,and I have seen the attitude of the general public get worse every year.If I have time today,( running the business and working for the mall at the same time.I will secure the instruments better.
I still think the best way to win any altercation is not to get into one. It has been my experience that signs really are not that effective for more reasons than I care to go into. My thought on a cigar box guitar would be to add an eye bolt on the bottom that would serve two purposes. One to secure the guitar to the display and also could be use as a custom strap holder. When dealing with the public I feel things need to be “fool proof “ as much as possable.
Cheers
Bob
Those instruments have THAT VERY sign on them now as we dont speak LOL
And as for MALL security, well the problem with that is,,,,,,,,,, Thats ME!!!!!!!!!!!!!!!!!!!! LOL lol
I AM Mall security, Thats what was so humiliating at the time. LOL
One more thing I forgot in the 1st post. While I was picking it up off the floor she's busy running her mouth with, " It's NOT HURT!"
To which I started showing her the cracks she caused when it hit the floor,,,,,which only caused her to get more rude,,,,,,,,
Wes Yates said:
When I owned a family music store this is what we did. I made a system where anybody could touch, feel and strum the guitars on display, but the instruments could not be removed without help from a sales person. I made all types of displays like this, some of my designs were copied in part or whole by instrument companys.I am positive most music store goes have seen my design varitions. I have always felt that customers can not be trusted but need to have the feeling of being able to touch without being able to pick up,break or walk off with anything.. This has been my experance.
Cheers
Bob
Do NOT let this sorry critter ruin your day. I see that girl in question (or her ethically-impaired sisters and brothers) every bless'd day... in the law office I work in.
Just let the mall security know, regardless. Shopping malls, she'll find out, are NOT public spaces and she can get kicked out, or face trespass charges.
All in all its NOT going to be a fun wekend or week next week for that matter.
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